Professor Graham Wright is a chartered Information Systems practitioner with a clinical background in Nursing and Health Sciences. He has an interest in the impact on organisations of new technology and information issues in strategic management. He has published widely and is recognised as an expert in computer based learning having started the Open Software Library in 1982. Graham’s consultancy and research projects over the last ten years include benefits realisation studies, activity analysis studies, skill mix reviews, risk assessment, strategic reviews, user information requirements definitions and reviews of IM&T strategies. Graham brings a strategic information management perspective coupled with an in-depth knowledge of clinical issues to the programme.

Professor Mike Hart joined King Alfred’s College in 1997 from De Montfort University, Leicester as Professor of Business and Informatics. His Ph.D. was written in the area of Quality Management (Quality Improvement in NHS Outpatient Clinics). Mike Hart has published some fifteen papers in this area, four of them in the International Journal of Health Services Quality and he is a member of the Editorial Advisory Board of the same journal. His recently published papers have been in the area of the measurement of patient satisfaction using the SERVQUAL methodology. Mike Hart has extensive experience of education in Business Studies and Public Administration, having taught students from HND to MBA level continuously since 1971.

Professor Chris Turner is Vice Principal of the College. Economist and Information scientist, Christopher Turner worked initially as an Information Officer at the British Institute of Management then moved into research and teaching at Birmingham Polytechnic and then Brighton University where he became Professor of Information Studies. Professor Turner has undertaken consultancy for the British Council, Post Office, Probation Service, Home Office, Citizens Advice Bureaux, a number of NHS Trusts and the World Bank; he has completed Research on Workforce Planning and Online public access systems for the British Library and has also worked on projects in India, Germany, Chile, Singapore, Greece, Malaysia, Hungary, Brazil, Kenya and Nigeria. He has published a variety of papers as well as two monographs: Organising Information:principles and practice and The Dissemination of information, published by LAPL and Deutsche.

Dr. Brian Malec is a Professor of Health Administration at the California State University, Northridge. He is the Director of the Health Administration Program and former Department Chair of Health Sciences. Dr. Malec has a doctorate in economics from Syracuse University and has over twenty-six years of health administration teaching experience. Dr. Malec is a recognized scholar and researcher in the areas of healthcare information management education and the application of Internet/Intranet technology to health care. He has contributed to the best selling textbooks on information systems entitled, Information Systems for Health Services Administration 5^th edition, by Charles Austin and Stuart Boxerman, Health Administration Press, 1998. Dr. Malec presented at the European Healthcare Management Association conferences in 1997 and 1998. Dr. Malec’s topic was the use of Internets and Intranets by healthcare organizations and physicians.

Dr David Rush is an academic with extensive experience in the application of computer systems and IT. Particular areas of expertise include databases, information systems development, internet communication with Java and related technologies, intelligent technologies such as expert systems and hypermedia. He has taught several of these technologies at postgraduate level. His research and development work has focused on the application of IT within an organisational context. He has undertaken various projects implementing medical information systems for the Old Age Psychiatry section of a Health Care Trust. His current research interests include the use of internet technologies to provide better customer information and facilities concentrating on the public services such as health care.

Dr Adrian V Stokes has recently taken early retirement from the NHS Information Authority where his principal responsibility was health informatics standards. He has worked in the UK National Health Service for nearly twenty years but also has an academic background including six years at University College London and having been Visiting Professor at University College Northampton. He was awarded an Honorary Doctorate of Science by the University of Hertfordshire. He has represented the UK on national and international standards bodies concerned with health informatics and was Chairman of the European Workshop for Open Systems. He has published 13 books and over 150 papers concerned with information technology and with health informatics.

Helen Betts is an Affiliate member of the British Computer Society with a clinical background in midwifery. She has a particular interest in quality, standards and audit in healthcare and information technology education in the healthcare professions. She has been a member of various national bodies concerning information management in healthcare education for example the Nursing Professions Information Group and the Healthcare Professions Steering Group and has been involved in major national projects such as the Maternity Contract Minimum Data Set Project. For four years she led the Midwifery Focus Group of the British Computer Society Nursing Specialist Group and was a member of the Executive Committee. She continues to be an Associate Editor for the NSG’s journal ITIN. She has published regularly since 1988 in the area of information management, benefits realisations, IT education and risk management and given conference presentations both nationally and internationally.

Eric Bodger is Senior Lecturer in Computing at King Alfred's College, and has been involved in IT since 1966. He worked for IBM from 1970 to 1996 in a variety of roles ranging from operational control to software product development. His main interests are networking, systems management, security, transaction processing, and the usability of systems and of their output. He specializes in mastering complex technical topics and presenting them in a comprehensible way, with clear recommendations where appropriate. He has spoken at conferences in Britain, mainland Europe and the USA, and has written the final reports of several task forces. His most recent roles in IBM were as a technical project leader, ensuring that user requirements were suitably addressed by developers (in-house and at vendors). Since leaving IBM, Eric has provided consultancy to the BDA and various commercial organizations, including ITNTO-approved Y2K seminars for small/medium enterprises.

John Bryant is a Fellow of the British Computer Society and an active contributor to the Society’s activities. He has thirty years experience in the health informatics field, having spent over twenty years in various senior roles in the NHS. His particular interests include corporate and information strategy, the impact of information systems on organisations, and why systems fail. He has published extensively and has a wide experience of hospital information systems. John is currently Head of Informatics at the European Institute of Health and Medical Sciences at the University of Surrey where he has been developing health informatics at both postgraduate at undergraduate levels. He is a chartered engineer and is a past president of the European Federation of Medical Informatics.

Sheila Bullas is a strategist with a background in Medical Laboratory Technology, Informatics and Organisational Change. She takes a pragmatic approach to achieving success based on sound academic principles. She has been involved in many complex and innovative projects including strategy development and implementation across health communities, integrating informatics into a PFI hospital build, EPR development, and creating capacity to change. She has published widely on informatics topics including partnership working, managing resources and integrating information into business practices. She brings an organisational perspective with understanding of cultures and how to achieve organisational development through process and behaviour change.

Peter Crossley was a Coordinating Principal in the Newfoundland Department of Education where he completed a Masters degree in Educational Administration (MUN, St. John’s 1977). He went on to compete a Masters in Business Administration at the Ivey Business School (UWO, London Ontario 1984). Recruited to Assistant Vice President to launch Tokai Bank Canada, Pete was responsible for building commercial relationships in the Japanese-Canadian corporate market. Such senior banking roles required an ability to profitably manage risk and return by structuring and funding international multi-million pound investments, often in long term ‘green-field’ developments such as major car manufacturing facilities or real estate developments. Pete returned to his English birthplace in 1989 and worked for several years at Sun Life of Canada (UK) Ltd., before launching the highly rated Business degree programme at King Alfred’s College. Pete Crossley has been involved with the ‘Winchester Project’ research group and is currently completing he doctorate studies.

Peter Murray has a background within nursing, nurse education and nursing informatics. His particular informatics interests and expertise include the theory and definition of informatics, the development and use of online and distance educational materials using mixed media, telehealth, and the use of computer-mediated communications for meeting educational and professional development needs. He also has active interests in the development of quality assurance mechanisms for Internet-based health information and development of models of electronic journals. His recently completed doctoral research has examined practitioners' use of online discussions to reflect on clinical practice and the resulting changes in practice. This included development of the use of Virtual Focus Groups as a data collection tool. He has published and presented nationally and internationally on a range of informatics issues, particularly within education themes. He also has editorial responsibilities with several informatics journals and represents the UK in international nursing organisations, including chairing the Education Working Group of the Special Interest Group on Nursing Informatics of the International Medical Informatics Association.

Jean Roberts is a Chartered Engineer in Information Science with thirty years experience in health informatics nationally and internationally. Her particular interests are in utilising new technologies in education, training and creating awareness of informatics in support of health. She has over 120 publications on health informatics topics including management issues, operational utility applications, procurement topics and educational aspects. Her main focus is on breaking down professional barriers and gaining maximum benefits from using technologies. To that end Jean has a prominent role in the International Medical Informatics Association, for the Information Society Directorate of the European Commission and in the British Computer Society. She holds an Associate Fellow post at Warwick University doing research for the Department of Health. She brings a wide-ranging perspective on informatics in support of health, an excellent communications skill to address professionals and lay audiences and a realism and articulation of current issues and how they can be resolved.

Ray Rogers is a strategic health informatician currently having a special interest in international health applications. He chairs the Health Informatics Committee of the British Standards Institution and heads UK delegations to European and International standards committees. From 1986 to 1997 he was a member of the NHS Executive and was the Executive Director responsible for all policy formulation and policy implementation concerning information and communications technologies (ICT) in the NHS. He planned and project-managed implementation of the NHS ICT infrastructure. Prior to this he was a medical physicist and then Director of what is now the Medical Devices Agency with particular research activities in radiation sciences and clinical imaging. During 11 years in the most senior ICT positions in the NHS Executive, he published widely and frequently presented at scientific conferences in the UK and overseas often as the keynote speaker. He brings an international strategic perspective combined with in-depth experience of strategic planning and large-scale national project management plus extensive knowledge of ICT in the Department of Health and the NHS.

Victor Peel created the Centre for Health Informatics at the Health Services Management Unit, University of Manchester, United Kingdom. It researches and consults in the managerial and organisational opportunities and implications of information and technology developments in health care. His interest in the managerial implications of health informatics started in 1978, having developed a seminal, local patient based information system. He directed the first evaluation of the National HISS & Resource Management Project (for the Welsh Office) from 1990 to 1993; the 1995/6 national evaluation of the Resource Management Programme in England for the DoH; the current evaluation of the Electronic Patient Record and Integrated Clinical Workstation Demonstration Projects; formative work on all UK National Health Information Strategies and, latterly, has undertaken the first UK review of the viability of telemedicine across a geographical area.. He has advised the Department of Health, the World Health Organisation and other Health Services at a national level. He has co-authored four books, several chapters and many articles. In 1994/5 he was a member of both of the UK Audit Commission reviews on Health Information Systems and of Medical Records.